What browser should I use?
Crowdcast works with desktop or laptop computers running the latest browsers, including:
All things equal, Google Chrome tends to work best.
How do I chat?
Chat is located on the righthand side of the video feed. This is a great place to say hello and introduce yourself before the event goes live. Chat lets you directly communicate with the host and other attendees before, during, and after an event.
How do I ask questions?
Questions & Answers are in a tab just below the video feed. This is where you can submit any questions or leave a comment on a question. Once the host has answered the question, you will be able to view it in the answered tab. You can also upvote questions that others have submitted.
Can I attend on my phone?
Yes!
Android: Crowdcast is supported on the latest Android devices right in the browser, no downloads required.
Apple iOS Devices (iPhone & iPad): You can download our iOS app to attend Crowdcast events. The link to this app will also be available to attendees in any event.
Troubleshooting Tips
- You can change your audio settings by clicking on the little menu button next to the microphone symbol.
- If you hear an echo, you may have the webinar open in more than one web browser or web browser tab.
- If it does not work in one browser, if you can, try another.
- Smart phones and tablets make good backups. This tool is designed to be mobile responsive.
- Sometimes your computer might just need a restart.
Will the recording be made available?
Yes, the recording will exist at the same link as the webinar. It should be ready to watch within around 15-30 minutes following the webinar.
But if you can make it to the live webinar, please do. This is a community of practice webinar, not a seminar. Your participation and expertise will make the experience better for everyone.
This is probably a new tool.
For most participants, Crowdcast is likely a new tool. Give us feedback if you have any issues or technical challenges attending the event.
Crowdcast was chosen for this first webinar due to its participatory features. But we also have other software tools available for use if this tool shows itself to be problematic.
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